Quality & Regulated Service
Residential sanitary sewer service provided by Kern Utility Co. operates under a two-fold regulatory framework. First, the Missouri Department of Natural Resources (DNR) oversees the design, permitting, and waste water regulation. Second, the Missouri Public Service Commission (PSC) regulates the service aspects: sewer rates, customer billing, and service quality. Together, DNR ensures that public health and environmental safeguards are embedded into wastewater infrastructure, while the PSC ensures fair pricing and reliable service for residential customers.
What You CAN Expect
Kern Utility Co. is committed to providing comprehensive and compliant sanitary sewer services to its customers. Our offerings include:
- Wastewater treatment and testing in accordance with Missouri Department of Natural Resources (DNR) regulations
- Fair and transparent billing practices governed by the Missouri Public Service Commission (PSC)
- Oversight of DNR permits to ensure all discharge meets your facility’s specific Final Effluent Limitations and Monitoring Requirements (Table A)
- Routine maintenance and service to keep your facility operating efficiently and within compliance
- 24/7 emergency response line for immediate assistance when it matters most
- A team of knowledgeable professionals, including Missouri DNR-certified operators and well-trained support staff
Most importantly, we offer peace of mind—our customers can trust that their wastewater systems are being professionally maintained, responsibly treated, and remain in full compliance with all applicable DNR standards.